Purple Trading trades up with TrustPay
Purple Trading is a regulated EU Forex Broker operating under a CySEC licence as a Cyprus Investment Firm and it has been meticulously caring for traders’ and investors’ needs in Central Europe since 2016.
Not only because Purple Trading is a regulated company but also because they highly appreciate their client’s trust, company wants to meet the top standards in terms of payment processing. Being responsible for millions of clients’ funds transferred every month, they cannot afford any mistakes. Therefore, Purple Trading can only think of cooperating with highly reputable and strong partners like TrustPay.
Challenge
Traders from Europe use Purple Trading’s online trading platform to access the world’s largest and most liquid market, which trades up to $6 Trillion daily. With Purple Trading, they can easily trade at the click of a button – with just a smart device and an internet connection and at any time.
Being able to support them with secure and fast transfer of funds is vital to trading success. Purple Trading needed a card processing partner that could accommodate the challenges of high-speed, high-risk markets like Forex and provide responsive services to keep funding running smoothly.
Solution
With TrustPay, Purple Trading can receive payments from millions of European cardholders
“TrustPay’s support is fast and professional, and their team ensures that responses to a variety of our inquiries are on point and swift. We greatly appreciate the excellent communication with our account manager, who has always supported us in solving various problems as well as common operational issues. We have encountered various issues in the past and the response from Trustpay has been very quick, helpful, and professional. Thanks to this approach, we were able to put everything in order soon and continue our mutual cooperation even better than ever before.” Says Jan Roh, Executive director of Purple Trading
In addition, TrustPay’s payments portfolio is constantly evolving, to help Purple Trading attract more traders and expand its business even further. As well as delivering reliable acquiring, TrustPay also provides a host of propriety performance-boosting tools and exceptional service – all under one roof.
As Jan Roh, Executive Director of Purple Trading said “TrustPay offers a large number of custom-made functionalities and solutions with a significant emphasis on payment security. TrustPay’s back office is easy to navigate, providing extensive filtering options.”
Benefits
Now in its seventh year, the relationship is going from strength to strength. According to Purple Trading’s Executive Director Jan Roh, “Optimal trading requires the right combination of payment methods. Partnering with TrustPay, an experienced ally, ensures our access to a diverse portfolio of payment options. TrustPay also offers dedicated account management and risk management, fulfilling the specific needs of our business.”
Looking forward, TrustPay also offers the ability to integrate via its new “Merchant Portal” system. This will also allow Purple Trading to manage all its projects (URLs / entities) under one roof.
Results
Having access to reliable, real-time acquiring is now a competitive differentiator for brokers and a deal-breaker for traders.
Jan Roh, confirms, “In highly volatile trading markets every second counts. TrustPay provides local card and digital schemes for instant payments, fewer chargebacks and false declines, and helps to boost approval rates, especially for larger value transfers.”
Purple Trading’s executive director also adds “TrustPay is our top payment services provider, and we consider them as a valuable partner with a great deal of professionalism and responsibility towards our clients. We greatly appreciate this cooperation and look forward to its continuation and expansion in the future.”
