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TrustPay announces new partnership with MuchBetter

Computer users and programmers have become so accustomed to using Windows…

TrustPay announces new partnership with MuchBetter

Computer users and programmers have become so accustomed to using Windows…

TrustPay announces new partnership with MuchBetter

Computer users and programmers have become so accustomed to using Windows…

Blog

TrustPay team - Lucia, marketing specialist
Meet TrustPay Team: Interview with Lucia Kamhalová, Marketing Specialist

Let us introduce you to Lucia Kamhalová, Marketing Specialist at TrustPay, in this interview.

Economy
author: TrustPay
Changes to Visa’s Acquirer Monitoring Program (VAMP)

Effective April 1, 2025, Visa is introducing enhancements to its fraud and dispute monitoring framework, consolidating existing programs into the new Visa Acquirer Monitoring Program (VAMP). As your payment partner, we want to ensure you’re fully prepared for these changes and understand how they impact your business. What’s changing? Visa is retiring the Visa Dispute […]

Economy
author: TrustPay
Meet TrustPay Team: Interview with Karin Milková, Commercial Director

Let us introduce you to Karin, Commercial Director at TrustPay, in this interview.

Economy
author: TrustPay
Network Tokenization: The next step in payment security and efficiency

Secure and seamless payment processing is more critical than ever in an increasingly digital world. Network tokenization has emerged as a vital technology designed to enhance security and convenience for merchants and consumers.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Kristína Pénzesová, Head of Organization and HR

Let us introduce you to Kristína, Head of Organization and HR at TrustPay, in this interview.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Adam Bunčák, Risk Specialist

Let us introduce you to Adam, Risk Specialist at TrustPay, in this interview.

Economy
author: TrustPay
How to improve approval rates for online transactions: Key insights for merchants

For merchants, improving approval rates for online transactions is crucial for maintaining revenue flow and enhancing customer satisfaction.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Martin Halgoš, Deputy Head of Operations

Let us introduce you to Martin, Deputy Head of Operations at TrustPay, in this interview.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Nancy Tauberová, Account Manager

Let us introduce you to Nancy, Account Manager at TrustPay, in this interview.

Economy
author: TrustPay
The evolving landscape of online payments in Europe

The landscape of online payments in Europe has undergone significant changes in recent years, marked by the rise of local payment methods.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Marek Žilinský, Product Specialist

Let us introduce you to Marek, Product Specialist at TrustPay, in this interview.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Veronika Klúcsik, Head of Due Diligence

Let us introduce you to Veronika, Head of Due Diligence at TrustPay, in this interview.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Soňa Kostanjevcová, Risk Manager

Let us introduce you to Soňa, Risk Manager at TrustPay, in this interview.

Economy
author: TrustPay
The changing landscape of online payments in Europe

This article summarizes the presentation from the Merchant Payments Ecosystem 2024, shedding light on the evolving landscape of online transactions in Europe and the necessity of local payment methods. With our CEO, David Rintel, at the forefront, key insights into online payment trends and innovations are explored, offering a glimpse into the dynamic shifts shaping the industry.

Economy
author: TrustPay
The Revolution of Open Banking: A Game-Changer for Financial Services

In an era characterized by technological advancement and innovation, the financial industry is not exempt from transformation. In this rapidly evolving landscape, traditional banks face challenges from a new generation of players, the financial technology sector is undergoing swift transformations, and alternative payment methods are emerging. Open banking has been instrumental in many of these changes.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Eliška Hutníková, Head of Compliance

Let us introduce you to Eliška, Head of Compliance at TrustPay, in this interview.

Economy
author: TrustPay
10 Strategies to Boost Black Friday Sales

As Black Friday approaches, the anticipation for one of the biggest shopping events of the year is palpable. For online e-shops, this day represents a golden opportunity to drive sales and revenue.

Economy
author: TrustPay
Mastering Refunds: Streamlining the Process and Preventing Misuse

In the world of e-commerce, refunds are a necessary aspect of customer service. While no business wants to see customers dissatisfied with their products or services, offering an efficient and hassle-free refund process can enhance customer trust and satisfaction.

Economy
author: TrustPay
SEPA Direct Debit

In today’s digital age, transferring funds has never been easier, with multiple payment methods available, including bank transfers, credit cards, and online payment services. One popular method is the SEPA Direct Debit, which offers a convenient and secure way to make recurring payments. In this blog, we’ll explore what SEPA Direct Debit is, how it works, and how to create a mandate.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Michal Lukáčik, Payment Specialist

Let us introduce you to Michal, Payment Specialist at TrustPay, in this interview.

Economy
author: TrustPay
Digital wallets: What they are and how they work

The advent of technology has brought about a revolution in the world of finance, making it easier for people to carry out transactions in a more secure and convenient manner. One such innovation is the digital wallet, which has gained immense popularity in recent years.

Economy
author: TrustPay
The Most Popular Payment Methods in Europe

Payment methods have come a long way over the years, especially in Europe, where digital payments have become increasingly popular. With the rise of online shopping and the pandemic-induced shift toward e-commerce, it has become crucial for businesses to offer a variety of payment options to their customers.

Economy
author: TrustPay
Conquer the Belgian market with Bancontact

As online shopping becomes increasingly popular, payment methods have become essential to the e-commerce industry. In Belgium, Bancontact is the top payment method used both in-person and online, with over 17.4 million Bancontact cards in circulation, surpassing the number of Belgians.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Paula Banasová, Account Manager

Let us introduce you to Paula, an Account Manager at TrustPay, in this interview. Learn about her role at the company, her approach to clients and the challenges she has to face.

Economy
author: TrustPay
Blik: Quick & easy hassle-free payments

Blik is a popular mobile payment method in Poland that allows users to make transactions, pay bills, and perform other financial tasks without needing cash or traditional bank cards.

Economy
author: TrustPay
Everything you need to know about card-on-file

Card-on-file (CoF) is a popular way of storing credit or debit card details to make recurring purchases easier and faster for customers. It is commonly used for subscription services and online marketplaces. While this method stores actual card information, tokenization replaces it with a unique token, making it a more secure way of storing payment details and reducing the risk of data breaches.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Milan Freibold, Account Manager

Let us introduce you to Milan, an Account Manager at TrustPay, in this interview. Learn about his role at the company, his approach to clients and the challenges he has to face.

Economy
author: TrustPay
Trustly: Highly secure payment method for your customers

Trustly envisions a world where online payments are fast, simple and secure for everyone — merchants, consumers and banks alike.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Magdaléna Burgerová, Head of Finance and Accounting

Let us introduce you to Magdaléna, Head of Finance and Accounting.

Economy
author: TrustPay
3 in 4 UK retailers see SCA as success

Since its introduction in the UK, Strong Customer Authentication (SCA) appears to be succeeding in its primary goal – to make online shopping more secure.

Economy
author: TrustPay
Preventing fraud in the crypto industry

Best practices published by VISA

Economy
author: TrustPay
New Visa chargeback rules are ‘good news’ for merchants

Chargeback allows cardholders to claim a refund from their card issuer (within set criteria and a specific timeframe). It’s given consumers decades of protection but spawned friendly fraud, especially in cardholder, not present (CNP) digital and mobile channels. 70% of all credit card fraud is through false disputes, and friendly fraud is increasing by over […]

Economy
author: TrustPay
Meet TrustPay Team: Interview with Kristína Kráľová, Sales & Account Manager for the local market (Slovakia and the Czech Republic)

Meet and get to know the professional and committed members of the TrustPay high-performance team.
We interviewed Kristína, Sales & Account Manager for the local market.

Economy
author: TrustPay
The outlook for non-European forex and gambling operators

E-commerce merchants operating outside the Europe region contracting payment service providers via Europe-based payment agents might face a new challenge in the upcoming months due to the new Mastercard’s BRAM update.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Richard Tési, Deputy CEO

In our blogs, we continually introduce our skillful members of the TrustPay team.

Economy
author: TrustPay
The Future of Passwordless Online Payments

Faster, simpler, user-friendlier – that’s the future of authentication. People have on average 25 different accounts and use approximately 5 different passwords. If one-third of online purchases are abandoned due to forgotten passwords, what would that mean to your bottom line? The payments are finally on their way to becoming passwordless.

Economy
author: TrustPay
Attract your audience in the Netherlands

Depending on the location, people have various customs of paying online. Some prefer buying online with credit cards, and others use local payment methods. Offer your customers an optimal mix of them with TrustPay. Besides various options from our portfolio, we can provide you with the most popular payment method in the Netherlands: iDEAL.

Economy
author: TrustPay
Prevent the chargebacks with Rapid Dispute Resolution (RDR)

Prevent your business from chargebacks and disputes today. What special pre-dispute tool keeps the sellers’ chargeback ratio low? Find out more about Rapid Dispute Resolution – now available at TrustPay!

Economy
author: TrustPay
What 2022 holds in store for payments

As 2021 ends and a new year begins, we look back on the key payments trends that have emerged over the past 12 months to help you plan and prepare for the year ahead.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Miroslava Lipková, Director of Operations and Quality Assurance

Meet and get to know the professional and committed members of the TrustPay high-performance team in a new format on our blog.
We interviewed charming Miroslava Lipková, a detail-oriented Director of Operations and Quality Assurance.

Economy
author: TrustPay
Boost appeal with local bank transfers at checkout

One of the best ways to customize your online checkouts is using local alternative payments. In Europe’s mature markets, they’re a sure-fire way of appealing to millions of consumers especially those that are looking for safer and more convenient ways to buy online.

Economy
author: TrustPay
Don’t let risk management block your conversions

The boost in online sales during COVID has come with a dark underside. Both friendly and deliberate fraud has risen during the lockdown, leading to lost revenue and higher chargebacks. Walking the tightrope between managing risk and conversion optimisation is now a major headache for online retailers.

Economy
author: TrustPay
Managing customer expectations in a ‘buy it now’ world

Customers demand speed and convenience from their shopping experience. The standards set by the likes of Amazon are becoming the expected norm, and merchants need to ensure their customer experience is slick to make sure they consistently convert customers and keep them coming back for more.

Economy
author: TrustPay
Post-COVID e-commerce trends and how they impact payments

Across Europe, COVID lockdowns and social distancing have created a retail environment where e-commerce has thrived. All demographics, across all retail sectors, are now choosing to buy online and it’s likely that behavioural changes will stick, long after the pandemic has abated.

Economy
author: TrustPay
Boosting conversion with the right payment methods

The payment methods that merchants offer really do make a huge difference to conversion success – and not just for cross-border merchants either.

Economy
author: TrustPay
Cross-border considerations: The payments points you need to navigate

The European e-commerce market was estimated to be worth over €700bn by the end of 2020, with nearly a quarter of the value of e-commerce transactions being generated by cross-border shopping.

Economy
author: TrustPay
Is your acquirer adding value?

Merchants have to deal with a larger, more complex range of operational challenges than ever before – and the payments process is certainly no exception. Navigating growth plans, regulatory hurdles, new technologies, changing customer preferences, fraud risk, and cost control are ongoing battles for merchants of all sizes and across all sectors.

Economy
author: TrustPay
EMV 3DS transition update

All stakeholders within the e-commerce and online payment industry are keen on ensuring the security of each and every online transaction.

Economy
author: TrustPay
Optimising the payment page

Cart abandonment is still an ongoing battle for merchants, with an alarmingly high 80% average dropout rate at the payment checkout page. It’s essential to create a smooth and seamless customer experience at the checkout to diminish the number of customers who drop out at the last minute.

Economy
author: TrustPay
Payment fraud de-mystified

Payment fraud is one of the key ongoing challenges faced by e-commerce merchants, as fraudsters’ tactics and the technology to carry out fraud attacks gets ever-more sophisticated.

Economy
author: TrustPay
Visa Free Trial Subscription Updates

As previously published in our blogs, Visa had decided to update its acceptance, disclosure and dispute policies for transactions at merchants that offer free trials or discounted introductory promotions as part of an ongoing subscription service as of 18 April 2020. The changes applied to merchants selling either physical or digital goods and services if they offered free trials or introductory offers that roll into a recurring agreement.

Economy
author: TrustPay
Brace for impact, SCA is about to hit – are you ready?

As we enter the final part of the year, peak shopping season, pandemic-driven e-commerce acceleration and the annual change freeze period will collide. But this year the introduction of Strong Customer Authentication (SCA) will also enter the mix – and for some merchants, it may feel like the end of 2020 will be even more daunting and difficult than the early part of the year.

Economy
author: TrustPay
Bolster the battle against chargebacks

Fraud is a costly and ever-growing battle for merchants. Every euro, dollar or pound of fraud now costs merchants more than three times as much in associated fees and indirect costs. Unfortunately, the cost of fraud for online merchants is often higher still.

Economy
author: TrustPay
Payments in a pandemic: Why you need to health-check your processes

The COVID-19 pandemic has pushed both consumers and businesses to rely on online channels, driving a surge in e-commerce volumes far beyond the increases that were predicted for this year.

Economy
author: TrustPay
Strong Customer Authentication (SCA) explained

Strong Customer Authentication (SCA) is a mandate introduced by the Payment Services Directive (PSD2) enacted by the European Commission, which requires electronic payments initiated by the buyer to be authenticated by at least two of the following three factors.

Economy
author: TrustPay

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